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During this time of uncertainty, we are doing our best to support the needs of our customers and our representatives. Please understand that our wait times may be longer than normal, as we are currently experiencing extremely high call volumes. We appreciate your patience. You can log in to conveniently manage your account online 24/7 by clicking here.


Where should I mail my retail installment contract payoff check?

Payoff funds can be mailed to:

Standard Delivery:
Volvo Car Financial Services U.S., LLC
Lockbox #9477
PO Box 8500
Philadelphia, PA 19178-9477

Overnight Delivery:
Volvo Car Financial Services U.S., LLC
C/O Wells Fargo Bank MAC Y1372-045
Lockbox #9477
401 Market Street
Philadelphia, PA 19106

Note: Please be sure to write your account number on the check or money order. For faster processing time, we recommend that payments be made by certified funds such as cashier's check or money order.