Help Center

Have a question? Volvo Car Financial Services has the answer.

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Volvo Car Financial Services is here to assist those customers impacted by the storm in Texas.  For those needing assistance, please call our Customer Care at 1-866-499-6793 or log into your account to send us a Secure Message.

Payoff

Where should I mail my retail installment contract payoff check?

Payoff funds can be mailed to:

Standard Delivery:
Volvo Car Financial Services U.S., LLC
Lockbox #9477
PO Box 8500
Philadelphia, PA 19178-9477

Overnight Delivery:
Volvo Car Financial Services U.S., LLC
C/O Wells Fargo Bank MAC Y1372-045
Lockbox #9477
401 Market Street
Philadelphia, PA 19106

Note: Please be sure to write your account number on the check or money order. For faster processing time, we recommend that payments be made by certified funds such as cashier's check or money order.