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During this time of uncertainty, we are doing our best to support the needs of our customers and our representatives. Please understand that our wait times may be longer than normal, as we are currently experiencing extremely high call volumes. We appreciate your patience. You can log in to conveniently manage your account online 24/7 by clicking here.

Welcome to our new website

 
It's more than just a fresh look: now it's easier to find what you're looking for!
Take a moment to see what's new.

Getting started is easier

Website registration has been simplified, and you no longer need an account number to create a web account. You will still need to add an account number to see your vehicle details; you'll find your account number on the welcome letter that arrives via USPS.

Web accounts stay forever

Now, website accounts never go away. From here forward, anytime you buy or lease a vehicle with Volvo Car Financial Services, you'll add it to your existing account instead of creating a new one.

A new Vehicle Dashboard

The Account Summary page has been redesigned into a Vehicle Dashboard. It's where you'll find all your account info in one place after you log in, so you'll spend less time clicking around.

Everything in one place

In the Vehicle Dashboard, you'll find your payment history and monthly statements. Additionally, requests for things like a payoff, lease term extension, or secure messaging can be found here under the "I want to" button.

Username and password help

Forgotten usernames and/or passwords no longer require an account number to reset; both can now be quickly recovered online.

Easily switch vehicle view

Customers with multiple vehicles will have a simple and straightforward way to toggle between them, without going through a separate page.

Get answers to questions, anytime

A new Help Center was added, that now includes our FAQ, Popular Questions and Contact Us information, for access to the answers you need, 24/7.

Avoid duplicate requests

Persistent messages will stay in place to remind you that your requested account change is in the works and how many days the change is estimated to take (such as an address change or Auto Pay signup).