Help Center

Have a question? Volvo Car Financial Services has the answer.

Notifications (0)

Our Volvo Car Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-866-499-6793 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Late Charge Payment Not Due

Understanding Your Monthly Lease Account Invoice

Why did I get a late charge on my lease invoice when my payment is not even due yet?

Even though your most recent payment may have been on time, previous payments may have been late. The late charges shown on your invoice are the total balance of unpaid late charges due on your account.  Payments not received within the grace period disclosed on your contract are subject to a late charge.