Help Center

Have a question? Volvo Car Financial Services has the answer.

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During this time of uncertainty, we are doing our best to support the needs of our customers and our representatives. Please understand that our wait times may be longer than normal, as we are currently experiencing extremely high call volumes. We appreciate your patience. You can log in to conveniently manage your account online 24/7 by clicking here.

Insurance

I have completed repairs on my damaged vehicle. Do I need to send you proof of the repairs and how do I get my insurance check endorsed?

Please call Customer Care at 1-866-499-6793 for instructions on how to submit proof of your completed repairs. In most cases, we must endorse any insurance checks to pay for the repairs.