Help Center

Have a question? Volvo Car Financial Services has the answer.

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Volvo Car Financial Services is here to assist those customers impacted by the storm in Texas.  For those needing assistance, please call our Customer Care at 1-866-499-6793 or log into your account to send us a Secure Message.

Payoff

How do I obtain a payoff on my account?

You can request a payoff by clicking here, and then click on the "I want to" button. Select "Request Payoff Quote" and you will be provided with a payoff quote and instructions on where to mail your payoff amount. 

You may also call our automated Voice Response line toll free at 1-866-499-6793. Please have your account number available. You will be provided with the payoff amount and will also be given the option to have it faxed to you. Instructions on where to mail your payoff will also be provided.

Also, your monthly statement or invoice includes your payoff amount and payment instructions. Please read the front and back of your statement or invoice to get complete information. Please refer to your Retail Installment Contract or Lease Agreement for further information on the calculation of your payoff amount.