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Our Volvo Car Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-866-499-6793 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Obtaining a payoff

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Payoff

How do I obtain a payoff on my account?

You can request a payoff by clicking here, and then click on the "I want to" button. Select "Request Payoff Quote" and you will be provided with a payoff quote and instructions on where to mail your payoff amount. 

You may also call our automated Voice Response line toll free at 1-866-499-6793. Please have your account number available. You will be provided with the payoff amount and will also be given the option to have it faxed to you. Instructions on where to mail your payoff will also be provided.

Also, your monthly statement or invoice includes your payoff amount and payment instructions. Please read the front and back of your statement or invoice to get complete information. Please refer to your Retail Installment Contract or Lease Agreement for further information on the calculation of your payoff amount.