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Volvo Car Financial Services is here to assist those customers impacted by the storm in Texas.  For those needing assistance, please call our Customer Care at 1-866-499-6793 or log into your account to send us a Secure Message.


How long will it take to receive my title after my account is paid off?

Once we receive all the paperwork, it should be in about 15 days.

All required documentation must be received with your payoff check to avoid delays. Generally, titles on vehicles with payoffs made by certified check, cashier's check, official bank check, or from dealers are mailed within a few days after receipt. If your payoff was remitted by personal check, your title will be mailed approximately 14 business days after the account closes to allow time for the funds to clear the bank. This may vary in some states.

If you live in a state that issues electronic titles (AZ, FL, GA, NE, PA or SC), or if you live in a state where you hold the title, you will not receive a paper title. Instead, you will receive either a Release of Lien or a letter stating the lien has been paid in full. Please contact the Department of Motor Vehicles in your state for answers to any title questions you may have.