Help Center

Have a question? Volvo Car Financial Services has the answer.

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During this time of uncertainty, we are doing our best to support the needs of our customers and our representatives. Please understand that our wait times may be longer than normal, as we are currently experiencing extremely high call volumes. We appreciate your patience. You can log in to conveniently manage your account online 24/7 by clicking here.

Understanding Your Monthly Lease Account Invoice

How do I obtain a payoff on my account if I wish to purchase my vehicle before the end of my lease?

Click here for more information on the entire end-of-lease process, including options for turning in your vehicle to your dealer or purchasing it. 

You may also call a Customer Care Representative toll free at 1-866-499-6793. Please ensure that you have your account number available. You will be provided with the payoff amount and will also be given the option to have it faxed to you. Instructions on where to mail your payoff will also be provided.