Help Center

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During this time of uncertainty, we are doing our best to support the needs of our customers and our representatives. Please understand that our wait times may be longer than normal, as we are currently experiencing extremely high call volumes. We appreciate your patience. You can log in to conveniently manage your account online 24/7 by clicking here.

Updating Your Account Information

How can I update my checking account information for Automatic Payments? (ACH/Auto Pay)

In order to change your bank account information, please follow these simple steps:

  1. Click here to log in. 
  2. Then click the Edit button.
  3. Update with new or edit existing routing or account numbers.
  4. Finally, click "Submit."

Please note: it may take up to one (1) billing cycle for the change to become effective. Also, if the name on the bank account is different from the name on your account with us, please download, complete and submit an Auto Pay Setup form.