Help Center

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Volvo Car Financial Services is here to assist those customers impacted by the storm in Texas.  For those needing assistance, please call our Customer Care at 1-866-499-6793 or log into your account to send us a Secure Message.

Updating Your Account Information

How can I update my checking account information for Automatic Payments? (ACH/Auto Pay)

In order to change your bank account information, please follow these simple steps:

  1. Click here to log in. 
  2. Then click the Edit button.
  3. Update with new or edit existing routing or account numbers.
  4. Finally, click "Submit."

Please note: it may take up to one (1) billing cycle for the change to become effective. Also, if the name on the bank account is different from the name on your account with us, please download, complete and submit an Auto Pay Setup form.