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Our Volvo Car Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-866-499-6793 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

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Updating Your Account Information

My name is incorrect on my account. How can I get this corrected?

Mail or fax us a note with your account information and required documentation. 

If your name was misspelled, please send or fax us a copy of your driver's license.  If your name has changed, please send or fax us a copy of the document showing your new name (such as a copy of a marriage certificate or the divorce decree, etc.). 

Mail to:
Volvo Car Financial Services
PO Box 91300
Mobile, AL 36691-1300

or fax: 314-702-4499

For more information or questions please call toll free 1-866-499-6793.