Help Center

Have a question? Volvo Car Financial Services has the answer.

Notifications (0)

We apologize, but our phone system is currently unavailable. Please check back periodically for updates. For help, please refer to the Help Center page or log in to your account.

Incorrect name

Updating Your Account Information

My name is incorrect on my account. How can I get this corrected?

Mail or fax us a note with your account information and required documentation. 

If your name was misspelled, please send or fax us a copy of your driver's license.  If your name has changed, please send or fax us a copy of the document showing your new name (such as a copy of a marriage certificate or the divorce decree, etc.). 

Mail to:

Volvo Car Financial Services
PO Box 91300
Mobile, AL 36691-1300

or fax: 314-702-4499

For more information or questions please call toll free 1-866-499-6793.