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During this time of uncertainty, we are doing our best to support the needs of our customers and our representatives. Please understand that our wait times may be longer than normal, as we are currently experiencing extremely high call volumes. We appreciate your patience. You can log in to conveniently manage your account online 24/7 by clicking here.

Updating Your Account Information

How do I get my name changed on the title?

Contact your local Department of Motor Vehicles office or tag agency for the necessary paperwork to complete and send to our office. Please send us the paperwork, title fee and certified copy of your marriage license or divorce decree. Upon receipt of all required documents, we will send the original title to the state to process the name change.

Mail to:
Volvo Car Financial Services
PO Box 91300 
Mobile, AL 36691-1300 

or fax: 314-702-4499