Help Center

Have a question? Volvo Car Financial Services has the answer.

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During this time of uncertainty, we are doing our best to support the needs of our customers and our representatives. Please understand that our wait times may be longer than normal, as we are currently experiencing extremely high call volumes. We appreciate your patience. You can log in to conveniently manage your account online 24/7 by clicking here.

Payment Methods

What if my check clears through my bank, but does not show as applied to my account?

Please fax or send us a copy of the front and the back of the cancelled check so we can research the missing payment. 

Please refer to the Contact Us page for our mailing address or fax number.