Help Center

Have a question? Volvo Car Financial Services has the answer.

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Our Volvo Car Financial Services team is here and ready to support you during this time. If your financial situation has been impacted by the pause in key functions of the U.S. federal government and you need assistance related to your account(s), we may be able to help. If you need assistance, please call us at 1-866-499-6793 Monday-Thursday 7am-8pm central, Friday 7am-5pm. Thank you for being our customer.

Cleared Check Not Applied

Payment Methods

What if my check clears through my bank, but does not show as applied to my account?

Please fax or send us a copy of the front and the back of the cancelled check so we can research the missing payment. 

Please refer to the Contact Us page for our mailing address or fax number.